or “User”) access and register on the web-based platform ‘www.zanual.com’ (the “Platform”), operated
and managed by Zanual Technologies Private Limited, and having its registered office at Ground Floor,
Door number 42, Near standard school, Bengaluru, (Bangalore) Urban, Karnataka, 560057 (the
“Company”). The Platform is owned by Zanual Technologies Private Limited (“ZANUAL”) and has been
licensed to the Company.
The Terms are an electronic record in terms of the Information Technology Act, 2000 and rules made
thereunder as applicable. The Terms are (i) published in accordance with the provisions of Rule 3(1)(a)
of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and
(ii) generated by a computer system and does not require any physical, electronic, or digital signatures
by the Company.
(i) "Content" means text, graphics, images, music, software, audio, video, information or other
materials, including but not limited to profile information, Pro Services requests, price, message
threads, reviews, scheduling and calendar information, and other information or materials
available on or through the Platform.
(ii) "Customer Member" means a member who is registered to receive price for Pro Services,
requests quotes for Pro Services, or otherwise uses the Platform to receive, pay for, review, or
facilitate the receipt of Pro Services.
(iii) "Member" means a person or entity who completes zanual's account registration process or a
person or entity who submits or receives a request through zanual , including but not limited to
Service Members and Customer Members.
(iv) "Platform" means all zanual websites, mobile or other applications, software, processes and any
other services provided by or through zanual.
(v) "Pro Services" means the services listed, quoted, scheduled, offered or provided by Service
Members, or sought, scheduled or received by Customer Members, through the Platform.
(vi) "Service Member" pro and service provider are interchangeable terms used for technicians or
private repair professional registered with the company to offer their services to the end
ELIGIBILITY, SERVICES, SERVICE MEMBER REPRESENTATIONS, AND USE OF
Access to and use of the Platform is available only to individuals who are at least 18 years old and can
form legally binding contracts under applicable law. By accessing or using the Platform, you represent
and warrant that you are eligible.
Zanual provides technology-based services for providing home solutions in such as repairing / services
of home products to you and you agree to obtain the services offered by third party technicians /
Service Providers / Private Repair Professionals ("the Service Provider") who are listed in zanual . All the
Services provided by the Company to you by means of your use of the registration on website of the
Company are hereinafter referred to as the "Service."
Zanual is not in the business of providing Pro Services. Service Members understand and agree that by
creating and maintaining an account on the Platform, they receive only the ability to use the Zanual
Platform to access persons interested in receiving Pro Services and related tools, including but not
limited to the ability to message those persons or schedule appointments, that facilitate the provision of
Pro Services. For example, Customer Members may use the Platform to intentionally interact with
Service Members regarding Pro Services. Service Members understand and agree that using the
Platform does not guarantee that anyone will engage them for Pro Services.
Service Members understand and agree that they are customers of zanual, and are not zanual
employees, joint venturers, partners, or agents. Service Members acknowledge that they set or confirm
their own prices, provide their own equipment, and determine their own work schedule. Zanual does
not control, and has no right to control, the services a Service Member provides (including how the
Service Member provides such services) if the Service Member is engaged by a Customer Member or
any other person, except as specifically noted herein.
The entire Booking request as may be directed by the customer shall be forward to the concerned repair
professional/service provider by the Company. The Service Provider shall be provided on availability
basis and the same shall be communicated to the customer through the company internal mechanism
procedure, however, it is clarified that on availability of the Service Provider, the communication details
of Service Provider & Customer shall be shared between both of them by the zanual for the ease of both
the parties to perform or exercise their rights & obligations. In case, the Service Provider accepts the
booking request made by you with the Company, your information is sent to the Service provider
including your name, contact number, service details etc.
Customer member should confirm & clarify from the service provider about the time involved and the
spare parts required to render the service including the total/aggregate service charges involved therein
except the minimum cost before initiation of the Service. In case the same is not discussed, it is implied
that the customer is aware of the service charges and has consented to avail the services as may be
informed or directed by the service provider. You will compensate and defend the company fully against
any claims or legal proceedings brought against us by any other person as a result of your breach of these
Please note that we are not responsible for the behavior, actions or inactions, accuracy, efficiency of
Service Provider, quality of Service which you may use (through us or otherwise). Any Contract for the
provision of services is exclusively between you and the Service member and not us in any manner
whatsoever and we simply provide a platform to introduce Service provider and Customer seeking the
ACCOUNT REGISTRATION AND OTHER SUBMISSIONS
Users may access the Platform without registering for an account. To access and participate in certain
features of the Platform, you will need to create a password-protected account ("Account"). You may
register for an Account using SMS OTP and log-in credentials. You agree to provide accurate, current,
and complete information during the registration or request submission process and at all other times
when you use the Platform, and to update information to keep it accurate, current, and complete. You
are solely responsible for safeguarding your zanual password and, you are solely responsible for all
activity that occurs on your Account, and you will notify zanual immediately of any unauthorized use.
Zanual is not liable for any losses by any party caused by an unauthorized use of your Account.
Notwithstanding the foregoing, you may be liable for the losses of zanual or others due to such
unauthorized use. Your account is nontransferable except with zanual’s written permission and in line
with zanual policies and procedures.
The Site contains content which includes Your Information, zanual’s information and information from
other users. You agree not to copy, modify, or distribute such content (other than Your Information),
zanual’s copyrights or trademarks. When you give us any content as part of Your Information, you are
granting us a non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable right and license to use,
reproduce, publish, translate, distribute, perform and display such content (in whole or part) through
the Site as well as on any of our affiliates or partners websites, publications and mobile platform. We
need these rights with respect to the content in Your Information in order to host and display your
content. If you believe that there is a violation, please notify us by clicking here email@example.com
CHARGES, PAYMENT AND RATES
You will make payment in full to Service member introduced to you through us for any services provided
by such Service provider to you. You shall be required to pay the minimum charges & Repair charges along
with the spare parts costs, if any installed or replaced / substituted in the products, to the Service Provider
and the starting service charges rates can be found on the Website of the Company. The rates mentioned
at the platform are provided by the service member and all the rates shown are starting cost of service.
The Service charges shall be updated or amended from time to time by the service member and it shall
be your responsibility to remain informed about the prevailing minimum charges for the services. Zanual
does not provide any rates. All the service members listed on ThePlatform will be having different rates
and different charges and you should confirm the same from the Service provider about the service charge
for the repair of the products before initiation of the Service. You agree that you will pay for all services
you avail from the Service Provider either by way of cash, cheque, online payment, or any other payment
method accepted by the service member introduced by the company. Any payment made is nonrefundable. After the completion of the Service.
ZANUAL BUDGET AND FEES
In connection with the use of zanual's Platform, zanual charges certain fees ("zanual Fees" or "Fees").
Service Members should pay Fees to zanual in order to receive certain services on the Platform,
including but not limited to being matched with and receiving contacts from Customer Members or
other individuals. As a Service Member, zanual will charge your stored payment method when those
Customer Members or other individuals contact you. Fees for additional products or services, including
ongoing products or services, will be presented to you before you use such products or services. In order
to use zanual, you must have at least one valid payment method stored on file. As described more fully
below, you will have a plan to set budget, all sales on zanual are final and non-refundable for refund
check our refund policy.
Budget for Service Members. As a Service Member, the types of leads or other Fees that count against
your Budget will be disclosed to you at the time you set your Budget plan. You understand that zanual
may charge your stored payment method in excess of your Budgets if such charges relate to Fees not
covered by your budget, or if you otherwise give Zanual permission to do so. You will not be charged the
Budget amount upfront or automatically - your Budget is not a subscription. Rather, you will be charged
Fees (as further described below) and the types of Fees covered by a Budget will not exceed such
Budget without your permission. While Zanual may provide an estimate for the number of customers
who may contact you if you set a particular Budget for a particular Budget Period, you acknowledge and
agree that any such estimate is not a guarantee, that Zanual does not and cannot control any Customer
Member or other individual’s interest in contacting or hiring you, and that actual results will vary. To
have access to Contacts, you will be required to purchase leads. The cost of leads is set out in your
budget plan all the prices are including gst . Once you purchased a plan or a budget you will be start
getting customers based on your preference.
Penalty Fees for All Members. Zanual may also charge penalty Fees for fraud, misconduct or other
violations of these Terms, as determined in our sole discretion. Information about current penalty Fees
is available in the help center.
You agree to pay all applicable Fees or charges based on the Fee and billing terms then in effect,
regardless of whether you have an active Account. Charges shall be made to the payment method
designated at the time you accrue a Fee. If you do not pay on time or if zanual cannot charge a payment
method for any reason, zanual reserves all rights permissible under law to recover payment and all
costs and expenses incurred, including reasonable attorneys' fees, in our pursuit of payment. If any Fee
is not paid in a timely manner, or we are unable to process your transaction using the payment method
provided, we reserve the right to terminate or suspend your Account.
You explicitly agree that all communication in relation to delinquent accounts or Fees due will be made
by electronic mail or by SMS. You agree that all notices, disclosures, and other communications that we
provide to you electronically satisfy any legal requirement that such communications be in writing. You
agree that you have the ability to store such electronic communications such that they remain
accessible to you in an unchanged form. You agree to keep your contact information, including, but not
limited to, email address and phone number current. Such communication may be made by zanual or by
anyone on its behalf, including but not limited to a third-party collection agent. If you cancel your
Account at any time, you will not receive any refund. If you have a balance due on any Account, you
agree that zanual may charge such unpaid Fees to any payment method or otherwise bill you for such
As a user of the Platform, you may not:
• Use another person's Account, misrepresent yourself or Pro Services offered through the
Platform, misrepresent your identity or qualifications, misrepresent a project or other
information in a quote request, or post Content in any inappropriate category or areas on the
• As a Service Member, use the Platform in any manner that circumvents your obligation to pay
zanual for access to services provided by the Platform;
• Collect, harvest, or publish any personally identifiable data including but not limited to names or
other account information, from the Platform, or use the communication systems provided by
the Platform for any reason not explicitly authorized by these Terms, including commercial
• Recruit, solicit, or contact in any form Service Members or Customer Members for employment
or any other use not specifically intended by the Platform;
• Take any inappropriate or unlawful actions, including the submission of inappropriate or
unlawful Content to or through the Platform, including Content that is harassing, hateful, illegal,
profane, obscene, defamatory, threatening, or discriminatory, or that advocates, promotes, or
encourages inappropriate activity, conduct that would be considered a criminal offense, or
conduct that would give rise to civil liability or violate any law;
• Advertise or solicit a Pro Service not related to or appropriate for the Platform including, but not
limited to any Pro Service that (a) is not in supported categories or provides only products; (b)
provides directories or referrals; (c) offers lending; (d) offers rental space; (e) promotes events
(such as a party or professional convention); (f) competes with the business of Zanual; (g) offers
a Pro Service not reasonably available to a Customer Member or other individual in that
Customer Member or individual’s location;
• Submit User Content that damages the experience of any user including but not limited to (a)
requests to use non-zanual websites and/or links that direct the user to mirrored websites
where the user must enter information that is redundant with what has already been entered
on zanual, (b) offers to purchase a Pro Service or any other service outside of zanual, or (c) using
a profile page or user name to promote services not offered on or through the Platform;
• Take any action that may undermine the efficacy or accuracy of reviews or ratings systems;
• Fail to perform Pro Services purchased from you as promised, unless the Customer Member or
other individual fails to materially meet the terms of the mutually agreed-upon agreement for
the Pro Services or refuses to pay, or a clear typographical error is made, or you cannot
authenticate the Customer Members or other individual’s identity;
• Sign up for, negotiate a price for, use, or otherwise solicit a Pro Service with no intention of
following through with your use of or payment for the Pro Service;
• Agree to purchase a Pro Service when you do not meet a Service Member's requirements;
• Undertake any activity or engage in any conduct that is inconsistent with the business or
purpose of the Platform; and
• Attempt to indirectly undertake any of the foregoing.
DISPUTES BETWEEN OR AMONG USERS
Zanual values our Pros and Customers, and we understand that occasionally disputes may arise between
or among them. Our goal is to provide tools to help users resolve such disputes independently. In the
rare event a dispute regarding an interaction related to the Platform cannot be resolved independently,
you agree, at zanual's request, to participate in good faith, to the extent you are reasonably able to do
so, in a neutral resolution or mediation conducted by zanual or a neutral third-party mediator or
arbitrator selected by zanual. Notwithstanding the foregoing, you acknowledge and agree that zanual is
under no obligation to become involved in or impose resolution in any dispute between or among users
or any third party.
INTELLECTUAL PROPERTY RIGHTS
The Zanual company names, logos, all related products and service names, design marks, slogans,
trademarks, service marks, copyright, database rights (and other intellectual property rights of any
nature in the Application) together with the underlying software code in the website ("Intellectual
Property") is owned by and used under license by Zanual or its subsidiaries or affiliate companies. All
other Intellectual Properties herein are the property of their respective owners. All copies that you make
of the Materials on any of the Media must bear any copyright, trademark or other proprietary notice
located on the respective Media that pertains to the material being copied. You are not authorized to
use zanual's Intellectual Property in any advertising, publicity or in any other commercial manner.
Reference to any products, services, processes or other information, by trade name, trademark,
manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or
recommendation thereof by zanual.
For removal of doubts, it is clarified that, by accepting theses terms, you hereby waive and grant to
zanual all rights including intellectual property rights and also "moral rights" in the Reviews, Ratings and
Comments posted by you at zanual through any of mediums of zanual and that zanual is free to use all
such Review, Ratings and Comments as per its (zanual's) requirements from time to time.
By sending us any feedback, comments, questions, or suggestions concerning zanual or our services,
including the Platform (collectively, “Feedback”) you represent and warrant (a) that you have the right
to disclose the Feedback, (b) that the Feedback does not violate the rights of any other person or entity,
and (c) that your Feedback does not contain the confidential or proprietary information of any third
party or parties. By sending us any Feedback, you further (i) agree that we are under no obligation of
confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have
something similar to the Feedback already under consideration or in development, (iii) grant us an
irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative
works, publish, distribute and sublicense the Feedback, and (iv) irrevocably waive, and cause to be
waived, against zanual and its users any claims and assertions of any moral rights contained in such
Feedback. This Feedback section shall survive any termination of your Account or the Platform.
We expect users to respect copyright law. In appropriate circumstances we will terminate the Account
of any user who repeatedly infringes or is believed to be repeatedly infringing the rights of copyright
holders. Please see our Copyright Policy for more information.
Zanual does not endorse any Member, user, or any Pro Services, and zanual is not a party to any
agreements between or among users, Members, or third parties. No agency, partnership, joint venture,
or employment is created as a result of the Terms or any user's or Member's use of any part of the
Platform, including but not limited to any scheduling or other services. Neither zanual nor any Members
or users of the Platform may direct or control the day-to-day activities of the other, or create or assume
any obligation on behalf of the other. Members are required by these Terms to provide accurate
information, and although zanual may undertake additional checks and processes designed to help
verify or check the identities or backgrounds of users, we do not make any representations about,
confirm, or endorse any user or their purported identity or background, regardless of the specific zanual
services they are using or any involvement by zanual personnel in providing or scheduling those
Any reference on the Platform to a user being licensed or credentialed in some manner, or "badged,"
"best of," "top," "background checked" (or similar language) designations indicates only that the user
has completed a relevant account process or met user review standards, and does not represent
anything else. Any such description is not an endorsement, certification or guarantee by zanual and is
not verification of their identity and whether they or their Pro Services are licensed, insured,
trustworthy, safe or suitable. Instead, any such description is intended to be useful information for you
to evaluate when you make your own decisions about the identity and suitability of others whom you
contact or interact with via the Platform. You should always exercise responsibility, due diligence and
care when deciding whether to have any interaction with any other user. zanual offers a non-exhaustive
list of safety tips to consider when hiring a Service Member. Except as specifically described in and
including its exclusions and limitations, zanual has no responsibility for any damage or harm resulting
from for your interactions with other users.
The Collective Content may contain links to third-party websites, offers, or other events/activities not
owned or controlled by zanual. We do not endorse or assume any responsibility for any such links, and if
you access them, you do so at your own risk.
By using the Platform, you understand and agree that any legal remedy or liability that you seek to
obtain for actions or omissions of other users or other third parties will be limited to a claim against
those particular users or other third parties. You agree not to attempt to impose liability on or seek any
legal remedy from zanual with respect to such actions or omissions.
SANCTIONS FOR VIOLATIONS OF THESE TERMS
Without limiting any other rights reserved herein, zanual may, in its sole discretion, take any action
permitted by law for any violation of these Terms or any other policy or agreement between you and
zanual, including but not limited to removing User Content you posted, limiting your Account access,
requiring you to forfeit certain funds or paid Fees, assessing monetary penalties or costs, terminating
your Account, notifying other Members of the termination of your Account and/or the violation of these
Terms, decreasing your status or search rank, canceling quotes or postings, blocking access, investigating
you, and/or cooperating with law enforcement agencies in investigation or prosecution.
ACCOUNT SUSPENSION OR TERMINATION
We may, in our discretion, with or without cause, with or without prior notice and at any time, decide to
limit, block, suspend, deactivate or cancel your zanual Account in whole or in part. If we exercise our
discretion under these Terms to do so, any or all of the following can occur with or without prior notice
or explanation to you: (a) your Account will be deactivated or suspended, your password will be
disabled, and you will not be able to access the Platform or your User Content, or receive assistance
from zanual support teams; (b) if appropriate in our sole discretion, we may communicate to other users
that your Account has been terminated, blocked, suspended, deactivated, cancelled, or otherwise
penalized in any way, and why this action has been taken; and (c) you will not be entitled to any
compensation for Platform services or Pro Services cancelled or delayed as a result of Account
termination. You may cancel your use of the Platform and/or terminate your Account at any time by
following the "Settings" link in in your profile, clicking "Account," and clicking "Deactivate Account."
Please note that if your Account is cancelled, we do not have an obligation to delete or return to you any
Content you have posted to the Platform, including, but not limited to, any reviews.
These Terms shall be governed by and constructed in accordance with the laws of India without
reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the
exclusive jurisdiction of courts at Bangalore, India
YOUR USE OF THE PLATFORM, PRO SERVICES, OR COLLECTIVE CONTENT SHALL BE SOLELY AT YOUR
OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT ZANUAL DOES NOT HAVE AN OBLIGATION, BUT
RESERVES THE RIGHT FOR ANY REASON, TO (A) MONITOR OR REVIEW USER CONTENT; OR (B) FOR ANY
PERMISSIBLE PURPOSE, CONDUCT IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL
BACKGROUND) OR REGISTERED SEX OFFENDER CHECKS ON ANY MEMBER, INCLUDING BUT NOT
LIMITED TO SERVICE MEMBERS AND CUSTOMER MEMBERS. THE PLATFORM IS PROVIDED "AS IS,"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING,
ZANUAL AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES AND AGENTS EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; ANY WARRANTIES ARISING OUT
OF COURSE OF DEALING OR USAGE OF OR IN TRADE; ANY WARRANTIES, REPRESENTATIONS, OR
GUARANTEES IN CONNECTION WITH THIS PLATFORM OR THE PRO SERVICES OFFERED ON OR THROUGH
THIS PLATFORM; AND ANY WARRANTIES RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY
OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THE
PLATFORM, INCLUDING WITHOUT LIMITATION ALL COLLECTIVE CONTENT. ZANUAL MAKES NO
WARRANTY THAT THE PLATFORM OR PRO SERVICES WILL MEET YOUR REQUIREMENTS OR BE
AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. ZANUAL ASSUMES NO
RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR COMPUTER EQUIPMENT OR
OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE PLATFORM. ZANUAL SHALL NOT
BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, OR ANY
LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY DATA, INFORMATION,
MATERIALS, SUBSTANCE, OR COLLECTIVE CONTENT POSTED, TRANSMITTED, OR MADE AVAILABLE VIA
THE PLATFORM. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM
ZANUAL OR THROUGH THE PLATFORM, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER
USERS OR MEMBERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE
OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO ANY
CUSTOMER MEMBERS, SERVICE MEMBERS OR SERVICE RECIPIENTS. YOU UNDERSTAND THAT ZANUAL
DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE PLATFORM OR TO
REVIEW OR VET ANY PRO SERVICES. ZANUAL MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
CONDUCT OF USERS OF THE PLATFORM OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE
USERS OF THE PLATFORM. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS
AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH OTHER PERSONS WITH WHOM
YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE PLATFORM, PARTICULARLY IF
YOU DECIDE TO MEET OFFLINE OR IN PERSON AND GIVE OR RECEIVE PRO SERVICES. ZANUAL EXPLICITLY
DISCLAIMS ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY USERS OR THIRD PARTIES.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE
RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE PLATFORM AND COLLECTIVE CONTENT,
YOU'RE OFFERING OR PROVIDING PRO SERVICES OR REQUESTING OR RECEIVING PRO SERVICES
THROUGH THE PLATFORM, AND ANY CONTACT YOU HAVE WITH OTHER USERS OF ZANUAL OR THIRD
PARTIES, WHETHER IN PERSON OR ONLINE, REMAINS WITH YOU. NEITHER ZANUAL NOR ANY OTHER
PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE (WHETHER
BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER
LEGAL THEORY, AND WHETHER OR NOT ZANUAL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH
DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL
PURPOSE) FOR: (A) ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING
LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE
OR SYSTEM FAILURE; (C) THE COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DAMAGES FOR
PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH
THESE TERMS; (E) THE USE OF OR INABILITY TO USE THE PLATFORM, PRO SERVICES OR COLLECTIVE
CONTENT; (F) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE
PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR
USE OF THE PLATFORM; OR (G) YOUR OFFERING OR PROVIDING PRO SERVICES OR REQUESTING OR
RECEIVING PRO SERVICES THROUGH THE PLATFORM.
Force Majeure: Other than payment obligations, neither Zanual nor you shall be liable to the other for
any delay or failure in performance under the Terms arising out of a cause beyond its control and
without its fault or negligence. Such causes may include but are not limited to fires, floods, earthquakes,
strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war,
acts of regulatory agencies, or national disasters.
No Third-Party Beneficiaries: You agree that, except as otherwise expressly provided in these Terms,
there shall be no third-party beneficiaries to these Terms.
Contacting You and E-SIGN Consent: You agree that zanual may provide you with notices, including
those regarding changes to the Terms, by email, regular mail, or postings on the Platform. With your
consent, zanual, Customer Members, Service Members, or other individuals may also contact you by
telephone or through text messages. If you have agreed to receive text messages or telephone calls
from zanual, Customer Members, Service Members, or other individuals you also consent to the use of
an electronic record to document your agreement. You may withdraw your consent to the use of the
electronic record by sending an email to firstname.lastname@example.org with "Revoke Electronic Consent" in the
subject line. To view and retain a copy of this disclosure or any information regarding your enrollment in
this program, you will need (a) a device (such as a computer or mobile phone) with a web browser and
Internet access; and (b) either a printer or storage space on such device. For a free paper copy, or to
update our records of your contact information, send an email to email@example.com with contact
information and the address for delivery.
additional terms and conditions or policies published by zanual on the Platform, shall constitute the
entire agreement between you and zanual concerning the Platform or Pro Services obtained through the
Platform. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of
competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining
provisions of the Terms, which shall remain in full force and effect.
Section Headings: The section headings in these Terms are for convenience only and have no legal or
contractual effect. Contact Information: If you have any questions about these Terms or the Platform,
please contact us by sending an email to firstname.lastname@example.org, or by writing to Zanaul technologies
private limited Ground Floor Door number 42, Near standard school, Bengaluru,